BANK OF HOUSTON’S ONLINE BANKING IS NOW MORE SECURE

Protecting your business account information is our highest priority. That is why we are introducing multi-factor authentication for your commercial accounts. This is a new security feature in the Online Banking.

Within the next several weeks, Bank of Houston will be adding an additional layer of security that will change the way you log into our online banking services. These changes will provide even greater levels of protection against fraudulent attacks such as phishing, spoofing, key logging and identity theft. All users will be required to select challenge questions and answers, select a unique image and create a personal description for the image that is only known by you. Each time you log in thereafter, the image will appear to verify to you that you are on the Bank of Houston’s website before entering your password. You will not have to select a new password during this process.

Bank of Houston will have the ability to recognize the computer or computers from which you usually log on. If your system detects a suspicious login due to an unfamiliar computer, it will automatically present you with challenge questions that you have previously selected.

The following steps will be required once the new layers of security are in place:

Step 1. Login using your access ID.

Step 2. Select a picture from the image library.

Step 3. Create a personal description (passmark phrase)

Step 4. Select your challenge questions and provide your answers.

Step 5. Select whether to register this computer.

Note: Only register personal computers that you frequently use and are not available for public use.

Select NEXT

The next time you log onto our online banking service, Bank of Houston will recognize you and display the image and personal description (passmark phrase) you selected.