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PRIVACY POLICY
It is the policy of Bank of Houston to not disclose non-public personal
information except as permitted by law. We, the Board of Directors of Bank
of Houston herein adopt the following Privacy Policy Notice.
Privacy Statement
OUR PRIVACY PLEDGE TO YOU
As our customer, you provide us with important information about yourself.
We believe it is our responsibility to safeguard your personal information.
While some financial institutions share account owner information with other
businesses, we are committed to keeping it confidential.
We have developed the following privacy policy to ensure you the
confidentiality you deserve. You have our promise that we will adhere to
these guidelines.
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS
We, our, and us, when used in this notice, means Bank of Houston.
This is our privacy notice for our customers. When we use the words "you"
and "your", we mean the following types of customers:
- Our consumer customers who have a continuing relationship by
purchasing or holding financial products or services such as a(n):
- Deposit account
- Loan account
- Safe deposit box
- Mortgage brokerage services
We will tell you the sources of the information we collect about you. We
will tell you what measures we take to secure that information.
We first must define some terms.
Nonpublic information - means information about you that we collect
in connection with providing a financial product or service to you.
Nonpublic personal information does not include information that is
available from public sources, such as telephone directories or government
records. Hereafter, we will use the term "information" to mean nonpublic
personal information as defined in this section.
An affiliate is a company we own or control, a company that owns or
controls us, or a company that is owned or controlled by the same company
that owns or controls us. Ownership does not mean complete ownership, but
means enough to have control.
A nonaffiliated third party is a person we do not employ or a company
that is not an affiliate of ours. This is also known as a nonaffiliated
third party, or simply, an "other party".
THE INFORMATION WE COLLECT
We collect information about you from the following sources:
- Information you give to us on applications or other forms
- Information about your transactions with us
- Information about your transactions with other parties
- Information from a consumer reporting agency
- Information we receive as a result of verifying customer information
THE INFORMATION WE DISCLOSE ABOUT YOU
We do NOT disclose any information about you to anyone, except as permitted
by law. Examples of this might include disclosures necessary to service your
account or prevent unauthorized transactions.
THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to
know that information to provide products and services to you. We maintain
physical, electronic, and procedural safeguards to protect this information.
INFORMATION ABOUT FORMER CUSTOMERS
We do not disclose information about former customers, except as permitted
by law.
TEXAS NOTICE
This institution is chartered under the laws of the State of Texas and by
state law is subject to regulatory oversight by the Texas Department of
Banking. Any consumer wishing to file a complaint should contact the Texas
Department of Banking through one of the means indicated below:
- In person or U.S. mail: Texas Department of Banking 2601 North Lamar
Boulevard, Austin, Texas 78705-4294;
- Telephone No.: 512-475-1300
- Fax No.: 512-475-1313
- Web Site: www.banking.state.tx.us
INTERNET SECURITY
Our Online Banking system utilizes a comprehensive security strategy to
protect accounts and transactions conducted over the Internet. In addition
to our security login, we use SSL (secure socket layer) encryption
technology for everything done in the system. Your browser automatically
activates this technology when it attempts to connect to our Online Banking
System and it will support 128-bit key lengths. Whenever SSL is securing
your communications, the browser will typically indicate the “secure
session” by changing the appearance of a small padlock at the bottom of the
screen from open to locked. What this means to you is that your
communications are scrambled from your browser to our servers at all times,
so no unauthorized party can read the information as it is carried over the
Internet. Additionally, our servers have been certified by a “Certificate
Authority” to assure you that you are actually talking to our servers
instead of someone pretending to be us.
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